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Great Customer Service from Harrah's

I have recently had an opportunity to experience the absolute best customer service from any company that I have ever seen; and, believe it or not, it was from Harrah's. Last month I went on a...

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Re: Great Customer Service from Harrah's

Awesome.. now that's service and appreciation.. I have not seen that from the IP.. but glad this proves my point.. the Vegas casino owners no how to fix whats wrong... good for you linda..

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Re: Great Customer Service from Harrah's

Good to hear of such good service. HET gets a lot of haters but they have pretty much been good to me. The best host I have ever had was at Harrah's New Orleans.

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Re: Great Customer Service from Harrah's

Point? I believe all the casinos located on the Mississippi Gulf Coast except for the Island View are headquartered in Vegas. The IP is privately owned but the family which owns it is located in Vegas.

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Re: Great Customer Service from Harrah's

I have always recieved great customer service from HET. On several occasions I have left 'stuff' behind in my room, and not only was it always there, they mailed it promptly too. One time, right after...

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Re: Great Customer Service from Harrah's

Sounds like they did you right lady!

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Re: Great Customer Service from Harrah's

Glad that Harrah's took care of you. It always pays to write the letter, even if only to get it "off your chest". I do think that most businesses care about how their customers feel and they know that...

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Re: Great Customer Service from Harrah's

Be sure and let us know how it goes Mary. The Baboo got an invite in the mail Wed. for one of those Tahoe junkets.

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Re: Great Customer Service from Harrah's

Grab a cup of coffee on this Saturday morning, I am going to vent. My "point" was directed to the second post on this thread. LInda is a smart and respectful lady. If one follows her style and is a...

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Re: Great Customer Service from Harrah's

BK Your right on about reserving rooms from the hotels directly as opposed to internet travel companies. I've tried the Expedia's, Hotels etc and have always gotten a better rate from the hotel's...

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Re: Great Customer Service from Harrah's

BKTRIP wrote: Point? I believe all the casinos located on the Mississippi Gulf Coast except for the Island View are headquartered in Vegas. The IP is privately owned but the family which owns it is...

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Re: Great Customer Service from Harrah's

Stand corrected about the HR. Premier Entertainment Biloxi LLC is a subsidary of Leucadia National Corporation which is a large holding company company based in NYC. My point is customer service, in...

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